Sneha J

July 13, 2022

How to write an engagement letter?

what is an engagement letter?

What is an engagement letter?

An engagement letter is a formal document that is used to announce the formation of a business relationship between two entities. This document typically contains information about the company, the individual(s) involved, the terms of the agreement, and any other relevant details.

The letter typically serves as a binding contract between the firm and its client. It sets forth the terms and conditions under which the firm will provide services. When businesses and clients agree to cooperate on a certain project, they frequently use an engagement letter to specify all the specifics in writing. The letter should be drafted carefully to avoid any legal disputes down the line.

Engagement letters are sometimes known as service contracts, retainer agreements, or simply agreements.

The engagement letter should cover:

  • the engagement’s purpose;
  • precisely what the firm will and won’t do (the project scope);
  • duties of the client;
  • known unfavorable situations;
  • rates and estimations of billing;
  • client’s signature;

What is the purpose of engagement letters?

A firm that offers services and a client who wants to use those services enter into a formal contract known as an engagement letter. It should expressly state what the client relationship will include, even if it is less formal than a regular contract.

However, the use of engagement letters extends beyond only corporate agreements:

Expectations can be outlined in an engagement letter

Engagement letters help in building a strong base for the working partnership between a firm and its clients. From the beginning, they guarantee openness/clarity and show professionalism.

They help minimize or prevent scope creep

The phrase “scope creep” refers to when a project’s needs, goals, or vision goes beyond what was first agreed upon. An engagement letter helps you minimize scope creep by specifying what will and will not be covered.

It helps you reduce the risk

The letter usually includes a section that addresses any potential conflicts that may arise and how they will be resolved.

Key elements of an engagement letter

A well-written engagement letter should include a few essential components. The following keywords should be included at the very least in an engagement letter:

  • The parties engaged: The names of the contract’s signatory parties.
  • Objective and scope of work: Describe in detail the scope and objective of the services the firm will offer to the client.
  • Period and purpose of engagement: Describe the engagement’s scope, start and finish dates, and anticipated delivery dates for the completed job.
  • Fees: Information regarding the fees that will be paid for the services, including when payments are due, available methods of payment, etc. Conditions relating to extra charges, such as administrative fees or anything.
  • Client responsibilities: Outline exactly what the client needs to do, what documentation the client needs to provide, and when.
  • Dispute resolutions: For any potential disputes specify how they would be resolved, such as through fair discussions, arbitration, or mediation.
  • Termination clause: The conditions under which either party may end the agreement.
  • Confirmation of terms: A statement confirming the client’s acceptance of the conditions outlined in the engagement letter.

What sorts of businesses uses this document?

Engagement letters are used in a wide range of industries. However, they are most frequently used by consulting, accounting, and legal companies.

When to use an engagement letter?

Before any client work starts, engagement letters need to be written and signed. This should be done for each customer as it is a crucial step in the client onboarding process.

Are engagement letters legally binding?

Engagement letters are a form of communication used in business. They are legally binding and can be used to show that two parties have agreed to enter into a legal contract. They can be used to show that two parties have agreed to work together or to establish an agreement. They can also be used to confirm an offer and to show that the offer has been accepted.


In conclusion, an engagement letter is an important document in any business relationship. By taking the time to create a clear and concise letter, both parties can ensure that they are on the same page, and that any misunderstandings are avoided. Fresh Proposals offers a  well-crafted engagement letter template that can help you build trust and ensure a successful business relationship.

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