Writing a new proposal? That too, when you want to break-through a hot lead at earliest? For many, writing a proposal feels like moving a mountain. You are overwhelmed with questions like what all things should be included? Should it be descriptive or brief? Will it CLICK for the client, will he find it credible to invite us to next step? How should even begin writing the proposal?
Despite of all these thoughts, you know, you have to EAT THAT FROG. So let’s try and make it easier to write the proposal by breaking it down to sections. While we break it down let’s go back to basics and ask yourself why are you writing this proposal, what is the primary goal?
Tips to Write a Winning Sales Proposal
The only reason one writes a proposal is to persuade the customer or sponsor. Your proposal should help customer to make the decision in your favour, it should influence customer and convince him/her to invite you for the further process.
There are two very important things you must know and apply in your proposal.
- Customer cares only about its own needs
- Customer has very limited time to go through all proposals, s/he may relook a given proposal further only if it makes the first impression right.
If you understand these two essential principles and apply while writing your proposal, you proposal will help you win the contract/partnership/collaboration. We are happy to share tips to write a winning business proposal.
Let’s get rolling and look at a general structure your proposal should have.
- Proposal Cover
- Executive Summary
- The Problem Customer Trying to Solve
- Your Solutions to Address Customer’s Need
- Your Experience & Expertise
- Next Step
- Your Approach
- Implementation Plan/Milestones
- About Company/Team
- Case Studies/References
Now lets take a deep breath, deep dive into each of these points, one by one:
They say, “First impression is the last impression”. It is true even in case of a proposal. The cover page of your proposal is the first thing your prospect/sales lead is going to see hence you better make it impressive. Though proposal cover page need not grab eye-balls with any glittery stuff; simpler the better but it should be visually well designed.
The cover page of your proposal should include headline information such as:
- Project name
- Client name and point of contact
- Your company name and contact info
- Date of submission of a proposal
If you are going to use any image or logo of your company, make sure that it is of right resolution, size and it bode well with the background. You do not want to make a lousy impression with low resolution or semi-transparent/poorly looking images/colours in the cover page.
Interestingly, the executive summary is assumed to be summary of a proposal. It is not entirely correct. Executive summary of a proposal should outline why the solution you are proposing is the most suitable and your company is well prepared to deliver it. If cover page has generated client’s interest, executive summary should hook him up and make him read further — why your company/solution beats the competition.
The executive summary has to be highly convincing with a focus on what benefits client can using your product or service. If you can’t get your executive summary right, chances are high that rest of the content in your proposal will be skipped.
Remember the executive summary should have
- Benefits Not Features
- Brevity Not Description
- Specifics Not Repetition
Once you have your prospective client hooked up to your proposal by reading the executive summary, you definitely get the opportunity explain features, be description, repeat your proposition in subsequent sections of the proposal.
The executive summary should cover the following points:
Generally one shouldn’t start talking about its own company, you would introduce the reader in this section. Though introduction is not mandatory, it helps client get a sense that you are GETTING IT. It should be engaging and keeps up client interest to read further. One should keep the focus on client’s background, its pain areas/requirements and expected outcome.
The Problem Customer Trying to Solve
Before you can solve the problem, you need to GET it and get it RIGHT. As simple as that. And you just have the opportunity in this section to show your prospective client that you understand it very well. Otherwise, if you do not understand customer’s pain areas, no one would care about your company background, how many success stories you have in the past.
Let me repeat this: in this section you should not write about your company, its track record but the focus should be entirely on client, the problem it is facing or the challenge trying to solve.
The Solution to Address Customer’s Need
In this section you will write about high level solution that your organization has to offer. Highlight how this solution will address the business challenges your prospective customer is facing, how your solution will work for the client, what benefits client can expect and so on.
I know, it is tempting to write detailed information about the solution but keep in mind that this is still a subsection of executive summary. Hence try to keep it brief and precise. It should give your prospective client confidence that your solution is going to work for him/her, and get him thinking about the benefits, results because of the solution your team has offered.
Your Track Record of Success
Once your client know you have a reasonable solution, the question the would linger in its mind — why you as a solution provider, why your company, the team, or the service/product is the most suitable option he should go for. This section should quickly answer “What makes your company as his/her CHOICE?”
Typically you write about how your solution has been successful in similar situations, for same/similar industry or even for client’s competitor. You can write about unique processes, technology your company uses, skill set of your team possesses. Reading this section should give client the confidence that your company, your team will be able to deliver desired/promised results.
Next Step/ Action
If your proposal has been able successful to keep your prospect reading it so far, it means you have a chance to make a long lasting impression. Reiterate in a convincing tone that your company, your team is the only choice client has and you are very keen, interested and excited to work with the client for years to come.
In this section you have the opportunity to demonstrate your approach to solving customer’s business challenges. The points you would like to cover in this section can be
- Tools, technology, architecture to be used
- Processes to be followed
- Skilful team to be deployed
- Delivery plan
Remember that you do not want the information in approach section to be be generic or copy-pasted like a template with client name replaced. It is quite possible that your already delivered/existing approach may work exactly same to prospective client but you still want to ensure that the language resonate with the prospective customer as if you approach is only for this client.
This is the section where your experience, gut feeling, previous guesstimate will help you propose a reasonable implementation plan. Once customer appreciate your solution, your approach and your capability, s/he would like to know in how much time, its business challenge will be solved. That means how and when you will be able to implement your solution. Thus your implementation plan should include information about
- List of deliverable
- Important Milestones
- Items in scope and not in scope
- Overall implementation timeline
Now it is a time to set clear expectations. In this section you can list down specific delivery items that will be implemented and delivered to the client as a solution. It informs client what is included in the proposal and what is expected to be delivered. The high level deliverable can be
- Website SEO Audit
- Application UI/UX Design
- Marketing Consulting
- Strategy Consulting
You will have to break the high level deliverable into individual deliverable such as competitive analysis report(s), PSD file(s), design file(s), marketing plan report, etc. It is better to provide detailed information of individual deliverable. Since it is possible that client may not be aware of the jargon, lingo we use regularly; better not to assume everything about the client and deliverable. You should provide as much clarity in plain simple words, what is in scope, what is not in scope, etc. This will avoid any miscommunication, confusion and clashes in the future.
Let’s identify when important delivery will be made in the project or as per solution implementation plan. These high level events in the plan i.e. milestone give client a better picture of how/when things will be implemented, who will be implementing, what will be achieved, etc.
This is a crucial section, because it is about money. Everything else falling in place/as expected, prospective client will certainly want to know, how much it will cost him/her to accept your offer. Your proposal will have cost elements. But it is the final total cost what client will look for.
Proposal with just couple of fees specified in the fees section are likely to be closed. We believe the reason is simplicity to understand the headline pricing.
Of course, That doesn’t mean you should not describe individual cost elements. If it is way complicated, you can have these cost elements included in the annex but just present as single liner item in the main fees table/section.
About Us, Team
This section depicts the reliability quotient of your company, your team and the propose in itself. You must include following points in this sections. Prospective client would like to who are the people behind your company, who will be working with him/her, are you a known vendor in the market, whether for all good reasons, etc.
- Founding Team with its photos
- Working Team with its photos
- Products, Services Offered
- Industry Awards, Recognitions
- Vision and Values
Do not forget to add vision and values because these two aspects have long lasting impact beyond the proposal. Clients would pay extra for the reliability factor once they realise you have principles, values, vision; and you stick to those values in all weathers.
You can include other sections such as Case Studies, Customer References, Terms and Conditions.
. Eat That Frog