Updated on 14th March, 2020

Welcome to Fresh Proposals – online business proposals software. (“Fresh Proposals” or “FreshProposals” or FreshProposals.com). We are excited to welcome you as a user of the tool, services. Fresh Proposals software, websites and related services (“Service”) are, subject to your compliance with the terms and conditions (“Terms of Service”) set forth below. Please read the following carefully.

We reserves the right to update and change the Terms of Service at any time without notice. We will continue to introduce new features to augment or improve current Service, by the way of releasing new tools and resources, shall be subject to the Terms of Service. Continuing to use the Service after any such changes imply your consent to such changes in tool and resources.

Violation of any of the terms below will result in the termination of your account. While Fresh Proposals prohibits ill-intended conduct and prohibitive content using our service the service, you understand and agree that Fresh Proposals cannot be held responsible for the content posted on the Service. You agree to use the Service at your own risk. Should you disagree with any of the Terms of Use, Services, you must not use the service. However we’d like to hear your views, do reach out to us using our support portal.

Terms of Creating, Using, Terminating Account 

  • You must be human, of age more than 14 years.
  • Registering new Accounts by bots and other automated methods are not allowed.
  • Fresh Proposals may communicate with you via email or phone call or chat-messaging platform regarding your account, updates to product/service, news, and or other issues related to your account. You automatically get subscribed to our mailing lists and newsletters. You may choose to opt out from receiving emails.
  • You are responsible for maintaining the security of your account and password. Protecting credentials of your account is your responsibility. Fresh Proposals cannot and will not be liable for any loss or damage from your failure to comply with this security obligation.
  • You are responsible for all content posted and activity that occurs under your account (even if the content is user generated) – be it in the live chat, help desk, phone or social. Fresh Proposals takes no responsibility from the legal issues arising from user generated content.
  • We reserve the rights to accept or refuse to any potential client. We have the sole discretion on whether to allow you to register, renew, change plan, or use our services.
  • You are required to provide your legal full name, a valid business email address, and any other information requested in order to complete the sign up process
  • We have a soft limit on all our plans and should we believe that you are abusing the service, we may temporarily suspend your account and will seek your cooperation in this regard. In certain situations if we conclude about the ill-intent of the user that may impact/affect other users or functioning of the system, we may terminate your account without any notice.

Terms of Payments, Refunds, Upgrading and Downgrading Account

  • A valid credit card is required to pay and upgrade your Fresh Proposals accounts.
  • Paid Plans
    • Monthly subscription: Fresh Proposals monthly subscription is a month-to-month, pay-as-you-go service. You will be billed for every 30 days of service. You may cancel our service any time and you won’t be charged again, but you are solely responsible for the charges already incurred.
    • Yearly and bi-yearly subscription: Since we offer generous discounts for our yearly and bi-yearly plans, we offer no refunds on these plans. You may cancel the service anytime and you won’t be charged again. You are, however, solely responsible for the charges already incurred.
  • No refunds will be made from Fresh Proposals on any of the Monthly, Yearly & Bi-Yearly plans.
  • You are responsible for whatever charges have been incurred. Due to equality policy for our customers, no exceptions will be made.
  • For any upgrade or downgrade in plans, your credit card will automatically be charged with the new plan rate on and from your next billing cycle.
  • Downgrading your Service may cause the loss of content, features, or capacity of your account. Fresh Proposals does not accept any liability for such losses.
  • Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns

Terms of Subscription Cancellation and Account Termination

  • The account owner is the only authorized person who can cancel an account. You are solely responsible for properly canceling your account. Any email/ phone/ contact request to cancel account will not be entertained. Please ensure that the cancelation requests are made only through the online support/ help portal.
  • Account cancellations typically take about 2-3 business days to be processed. Hence you are required to intimate Fresh Proposals at least one week in advance in order to cancel your subscription.
  • Once your account is canceled, all your account information will be permanently deleted. You won’t be charged again after your official cancelation date.
  • Fresh Proposals, in its sole discretion, has the right to suspend or terminate your account and refuse any and all current or future use of the Service, or any other Fresh Proposals service, for any reason, at any time. Such termination of the Service will result in the deactivation or deletion of your Account or access to your Account, and the forfeiture and relinquishment of all content in your Account. Fresh Proposals reserves the right to refuse service to anyone for any reason at any time.

Modifications to the Service and Prices

  • Fresh Proposals reserves the right to modify and discontinue, at any time and from time to time, temporarily or permanently, the Service (or any part thereof) with or without notice.
  • Prices of all Services, including but not limited to subscription plan fees of the Service, are subject to change without notice from us. Fresh Proposals shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the Service.


Copyright and Ownership

  • Fresh Proposals owns the intellectual property rights to any and all protectable components of the Service, including but not limited to the name of the Service, artwork and end-user interface elements contained within the Service, many of the individual features, and the related documentation. You may not copy, modify, adapt, reproduce, distribute, reverse engineer, decompile, or disassemble any aspect of the Service which Fresh Proposals or its suppliers own.
  • Fresh Proposals claims no intellectual property rights over the Content you upload or provide to the Service. However, by using the Service to send Content, you agree that others may view and share your Content.

General Conditions

  • Your use of the Service, including any content, information, or functionality contained within it, is provided “as is” and “as available” with no representations or warranties of any kind, either expressed or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. You assume total responsibility and risk for your use of this Service.
  • You understand that the Service can be used for transmission of your Content, and that during processing, your Content may be transferred unencrypted over the internet.
  • You understand that Fresh Proposals uses third party vendors and hosting partners to provide necessary hardware, software, information, networking, storage, and related technology to run the service.
  • You agree not to resell, duplicate, reproduce, or exploit any part of the Service without the explicit written permission of Fresh Proposals.
  • You may not use the service to store, host, or send unsolicited email (spam), chats or SMS messages. Fresh Proposals is Anti-Spam compliant and does not authorize or permit spam to be sent out via the automation service by you. If there is evidence of spam, your services might be suspended without notice. Accidental spam must immediately be reported to Fresh Proposals to prevent suspension.
  • You may not use the service to transmit any viruses, worms, or malicious content.
  • Fresh Proposals makes no warranties regarding (i) your ability to use the Service, (ii) your satisfaction with the Service, (iii) that the Service will be available at all times, uninterrupted, and error-free (iv), the accuracy of mathematical calculations performed by the Service, and (v) that bugs or errors in the Service will be corrected.
  • Fresh Proposals, its affiliates and its sponsors are neither responsible nor liable for any direct, indirect, incidental, consequential, special, exemplary, punitive, or other damages arising out of or relating in any way to your use of the Service.
  • Your sole remedy for dissatisfaction with the Service is to stop using the Service.
  • If any provision of the Terms of Service is held invalid or otherwise unenforceable, the enforceability of the remaining provisions shall not be impaired thereby.
  • Fresh Proposals may, but have no obligation to, remove Content and Accounts containing Content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
  • The Terms of Service sets forth the entire understanding between you and Fresh Proposals as to the Service, and supersedes any prior agreements between you and Fresh Proposals (including, but not limited to, prior versions of the Terms of Service).
  • Any questions regarding the Terms of Service should be addressed to care {at} Fresh Proposals {dot} com





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